In case you choose to cancel your project with Axtrics before we have started working on it, you need to convey the same via email within 7 days from the day you initiated to pay the upfront amount. The refund amount is calculated after deducting the bank service charges incurred for reverting the amount.
In a situation, wherein we have already started working on your project and then you wish to terminate our services within one month from the commencement of the project, we shall refund an amount calculated after deducting the price of working hours invested till then and the bank service charges incurred for reverting the amount.
Please take into consideration that we will not refund any amount if you cancel your projects with us after one month of project commencement.